Privacy Policy · Last updated April 2025

Your data, handled carefully.

How we collect, use, and protect platform data for drivers, owners, and partners.

01

Data we collect

We collect account data (name, email, password hash), listing information submitted by owners, and request metadata required to operate directory search, dashboards, and support workflows. We do not sell personal data to third parties.

02

How we use it

Data is used to display listings in search results, improve search relevance, detect abuse, and communicate account or support updates. Analytics are aggregated and anonymized.

03

Security practices

Authentication is JWT token-based with secure expiry. Passwords are bcrypt-hashed and never stored in plain text. Operational database access is restricted to authorized roles only.

04

Data retention

We retain account and listing records while your account is active. Upon a verified deletion request, personal data is removed or anonymized within 30 days.

Your rights

You control your data

Request a copy of your data
Correct inaccurate information
Delete your account and data

To exercise these rights, contact support@localtowing.us

Questions about your data? Contact our support team and we'll respond within 24 hours. See also our Terms of Service.